Downloading

Last updated: 2026-03-23

When a production finishes processing, it shows up in the downloads panel with a status badge. Download it as a ZIP archive, or upload directly to Google Drive, OneDrive, Box, or Dropbox. Large productions split into multiple batches automatically.

Downloads panel

Production exports with status badges and download actions

Production Set 1 - March 2026

2.3 GB
Ready

Supplemental Production - April 2026

---
Processing

Production Set 2 - February 2026

4.8 GB (2 batches)
Ready

The production downloads panel

After you submit a production export, it appears in the downloads panel accessible from the case toolbar. Each entry shows the production name, total size, and a status badge:

  • Processing - Hintyr is building the production archives. You can continue working in the case.
  • Ready - The production is complete and available for download.
  • Failed - An error occurred during processing. You can retry the export or contact support.

Downloading production exports as ZIP

Click the download icon next to a production with a Ready status to download it as a ZIP archive. The archive contains the production documents, and any supplementary files you enabled (load file, manifest, extracted text). If the production fits within the batch size limit, you receive a single ZIP file. For larger productions, multiple ZIP files are generated.

Multi-batch production downloads

When a production exceeds the maximum archive size you set in the export options, Hintyr automatically splits it into multiple batches. Each batch is a separate ZIP archive labeled with a batch number (for example, "Production_Set_1_Batch_1.zip", "Production_Set_1_Batch_2.zip"). The downloads panel shows the total number of batches and lets you download each one individually.

Upload production exports to cloud storage

Don't want to download locally? You can upload a completed production straight to a cloud storage provider. Hintyr supports:

  • Google Drive - Upload directly to a folder in your Google Drive account.
  • OneDrive - Upload to a Microsoft OneDrive folder.
  • Box - Upload to a Box folder.
  • Dropbox - Upload to a Dropbox folder.

Click the cloud upload button next to a production in the downloads panel. Select your provider, authorize access if prompted, choose a destination folder, and confirm. The upload runs in the background, and you'll get a notification when it finishes.

Production export archive structure

The ZIP archive follows a standard directory structure. If you enabled "Organize by Custodian," documents are placed in custodian-named subdirectories. The load file and manifest appear at the root of the archive. Extracted text files are stored in a TEXT subdirectory mirroring the document folder structure.

Frequently asked questions

How long are production downloads available?
Completed productions remain in your downloads panel and are available for download as long as the case exists. You can re-download a production at any time.
Can I download individual files from a production?
Productions are downloaded as complete ZIP archives. To access individual files, download the archive and extract it locally.
What happens if a download is interrupted?
You can restart the download from the downloads panel. The production archive remains available on the server.
Do I need to connect my cloud storage account first?
The first time you upload to a cloud provider, Hintyr prompts you to authorize access. After that, you can upload to the same provider without re-authorizing.

Related articles