A legal hold (also called a litigation hold) is a directive issued by an organization to preserve all documents, records, and electronically stored information that may be relevant to pending or reasonably anticipated litigation, audit, or government investigation. It suspends routine document destruction policies to prevent spoliation. A legal hold is self-imposed by the organization, distinct from a court-issued preservation order.
What is a legal hold?
A legal hold is a formal notification and process that requires an organization to preserve potentially relevant evidence when litigation, a regulatory investigation, or an audit is pending or reasonably anticipated. The duty to preserve arises under common law and doesn't require a court order to take effect. Once triggered, the organization must suspend routine document destruction policies and take affirmative steps to make sure relevant documents and ESI aren't deleted, altered, or overwritten.
The landmark Zubulake v. UBS Warburg decisions (S.D.N.Y. 2003-2004) established the modern framework for legal hold obligations. Judge Scheindlin ruled that once litigation is reasonably anticipated, counsel has a duty to issue a written litigation hold notice, identify key custodians, and ensure that relevant data sources are preserved. Failure to do so can result in spoliation sanctions, including adverse inference instructions and monetary penalties.
Legal holds typically involve identifying custodians (individuals who possess relevant documents), sending written hold notices that describe the scope of preservation, and confirming compliance on an ongoing basis. The hold stays in effect until the matter is resolved and counsel determines that preservation is no longer required.
"If electronically stored information that should have been preserved in the anticipation or conduct of litigation is lost because a party failed to take reasonable steps to preserve it, and it cannot be restored or replaced through additional discovery, the court: (1) upon finding prejudice to another party from loss of the information, may order measures no greater than necessary to cure the prejudice; or (2) only upon finding that the party acted with the intent to deprive another party of the information's use in the litigation may presume that the lost information was unfavorable to the party, instruct the jury that it may or must presume the information was unfavorable, or dismiss the action." -- Federal Rules of Civil Procedure, Rule 37(e)
Key facts
- According to the 2023 Norton Rose Fulbright Annual Litigation Trends Survey, approximately 46% of companies reported facing regulatory proceedings, which highlights the frequency with which legal holds are triggered.
- Failure to preserve evidence remains one of the most sanctioned discovery failures in federal litigation.
- FRCP Rule 37(e) establishes a two-tier sanctions framework: curative measures for prejudice from lost ESI, and adverse inference instructions only when a party acted with intent to deprive.
- The Zubulake decisions (S.D.N.Y. 2003-2004) remain the leading authority on litigation hold obligations and are widely cited by courts nationwide.
Legal holds and Hintyr
Hintyr manages the full legal hold lifecycle in-product. From the Legal hold tab in Case Settings you place a case on hold—capturing the trigger event, preservation scope, and jurisdiction—build a custodian roster, and send preservation notices that custodians acknowledge on the record.
Once a hold is active, Hintyr blocks destructive operations—deleting files, deduplication, and custodian removal—while writing every action to a tamper-evident audit log you can verify has not been altered. You can track acknowledgments to see who has responded and who needs escalation, and when the matter resolves you release the hold and export a signed evidence package that opposing counsel can verify independently.
Preservation inside third-party systems such as Microsoft 365, Google Workspace, and Slack remains your firm's responsibility; Hintyr surfaces an external systems checklist where you record what you have enabled in each. The ESI you upload into a case can then be organized with tags and custodian assignments, then produced through Hintyr's production tools.
Frequently asked questions
When does the duty to preserve begin?
What happens if a legal hold is not issued in time?
Who is responsible for issuing a legal hold?
Can Hintyr help manage a legal hold?
Related terms
- ESI (Electronically Stored Information)
- Custodian
- Key Player
- Preservation Notice
- Custodian Acknowledgment
- EDRM (Electronic Discovery Reference Model)
- Document Production
- Proportionality